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We aim to get your online purchase of coffee to you as quickly as possible. We will make every effort to process and ship your order within 2 days of purchase. Shipping is facilitated by Australia Post and will generally reach an address within Australian capital cities within the following times:

  • Melbourne Metro area: 1-2 working days
  • Regional Victoria: 1-2 working days
  • Sydney, Adelaide, Brisbane: 2-4 working days.
  • Canberra & Hobart: 1-5 working days.
  • Darwin, Perth and Interstate Regional areas: 3 – 10 days.

All orders are sent with a tracking number. If your order has not been received within 10 days please check your tracking number online or email us at hello@pixelbeanscoffee.com.au

Delivery times are estimates only. Delivery times apply from the date of dispatch, not the date orders are received and refer to business days not calendar days. We make every attempt to ensure all deliveries arrive within the estimated time frames above, however sometimes events occur that are out of our control.

Shipping is a flat rate of $7. All orders $55 and over will receive free shipping.

If you need your coffee urgently (and honestly, who could blame you?) we also offer Express Postage via Australia Post for a flat rate of $10 . Once processed, Express Postage is a next business day delivery service to Australian Capital Cities.

Australia Post have authority to leave your delivery at your address if you are not at home. This ensures you receive your coffee as quickly and as hassle-free as possible. If the delivery driver does not identify a safe place to leave your coffee then it will be available for collection from your local Australia Post outlet, as per the delivery card left by the driver.

Please double check that you have entered your shipping details correctly at checkout. Pixel Beans Coffee does not take responsibility or accept liability for incorrect information supplied at checkout. Unfortunately we cannot offer a refund for goods delivered to an address that was entered incorrectly at checkout and redelivery may incur an administration and restocking fee.

For orders over 10kg please contact us at hello@pixelbeanscoffee.com.au  regarding Wholesale Coffee Supply.

International Shipping

Shipping costs are based on the size and/or weight of the item purchased. We deliver using Australia Post. Please allow 4-21 working days (depending on location) for delivery to your destination. Delivery times are dependent on customs, shipping, and local postal services. Please note, import duties and taxes are the responsibility of the customer, and it is up to the customer to find out what these costs may entail.